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Wynn Al Marjan Island FZ-LLC, its subsidiaries and holding companies ("Wynn", "Wynn Group", "us" or "we") is a leading developer, owner and operator of destination casino resorts that integrate hotel accommodations and a wide range of amenities (including fine dining outlets, premium retail offerings, nightclubs, spas and salons, pools and fitness centers, distinctive entertainment theaters, and meeting and convention space), we understand and respect our customers, guests and users' privacy.
This Privacy Notice ("Notice") describes our privacy practices in relation to how we collect, use, store, share, and protect personal data:
Through our website "wynnalmarjanisland.com"
and any other site or app which links to this Notice (the "Site" or "Sites").
When you enroll in our marketing list, sign up for our enroll in a prize drawing, or otherwise request information about our property.
Through our social media pages that we control.
Through HTML - formatted email messages that we send to you.
Together we refer to these services as "Wynn Services." This Notice does not apply to the following Wynn entities or services, which are governed by separate privacy notices:
Wynn Rewards
- Please see
here
our privacy notice which covers Wynn Rewards accounts.
Wynn Resorts and U.S. Affiliates -
It does not cover any other services or use of websites owned or operated by Wynn Resorts and its U.S. affiliates, including "
wynnlasvegas.com
", "
wynnsocial.com
wynnresorts.com
",
"encorebostonharbor.com
wynnpoker.com
", and "
wynninteractive.com
".
Wynn Macau and Wynn Palace
- Companies that Wynn Resorts owns and operates in Macau (Wynn Macau, Limited or Macau Operations) located at
wynnmacau.com
and
wynnpalace.com
, and their related websites.
Wynn Jobs
- Including any employment and job applicant personal data collected at
wynnjobs.com
encorebostonjobs.com
. Link to Privacy Policies
.
Wynn Gift Cards
- Please see our Wynn Gift Cards Privacy Policy
Sweepstakes and other Promotions
- We will use personal data to allow you to participate in these activities. Some of these activities have additional rules and privacy terms attached to them. Please refer to each activity's terms and conditions for more information.
Although this Notice broadly describes Wynn’s general privacy practices, some jurisdictions may place restrictions on our processing activities related to your personal data. Due to variances in local laws, our practices in such jurisdictions may be more restrictive than those described in this Notice, which enables us to comply with local requirements. Customers from certain U.S. jurisdictions which provide rights to individual data subjects are directed to Appendix A which sets out additional information about our information practices. Please note that if you are based in the European Economic Area (EEA) or UK, the additional information set out in Appendix B applies. Please read this Notice carefully to understand how we collect, use and process your personal data. By visiting, accessing, or using, or providing information to us in connection with the Wynn Services, you understand and acknowledge our collection, storage, use and sharing of your information as described in this Notice. We will obtain your separate consent for certain types of data processing set out in this Notice as may be required under applicable laws. Please note that if you disagree with anything in this Notice, you should not visit, access, or use, or provide information to us in connection with the Wynn Services. You can contact us with questions about our information practices or policies using the information in the Contact Us section below.
We collect information from or about you at many, diverse points of interaction with Wynn Services, such as when you make inquiries and enroll to receive marketing. We maintain integrated profiles of our customers, in keeping with the highest industry standards for an exceptional customer service experience at our luxury properties.Information You Provide to Us
Marketing
- We collect your name and contact information directly for marketing purposes, for example when you sign up for promotional messages online, at one of our enrollment kiosks, through a marketing host, or via one of our Wynn mobile applications.
Promotions
– We collect personal data from you such as your name and contact information when you sign up for a prize drawing or other promotional event with us.
Social Media
- When you interact with us through social media (including Facebook, Instagram, X, Pinterest, YouTube, LinkedIn, TikTok, and Snapchat) we collect personal data, such as your social media profile information and online behavior through this interaction consistent with your settings within the social media service. If you have provided us with your telephone number or email address, we may use this information to send targeted advertisements to you on these social media properties.
Information We Collect AutomaticallyWhen you visit our Sites, we automatically collect the following information (please see our Cookie Notice for more information):
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
IP address, this is identified and logged automatically in our server log files when you access our Sites. We use IP addresses to calculate usage levels, diagnose server problems and administer our Sites. We also may derive your approximate location from your IP address.
Website visit information, including the full Uniform Resource Locators (“URL”) clickstream to, through and from the Sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information Received from Third Parties We also collect information about you (as relevant and appropriate to the Wynn Service you have requested) from third parties, including:
Social media channels, such as Facebook or Instagram, consistent with your settings on such services.
Marketing and promotion providers, including referral programs.
Third party analytics services and content from third party businesses, such as how often you use Wynn Services, which pages you visit and when, and which website, ad or email message brought you to the Site, and as described in our Cookie Notice.
Publicly accessible resources such as print and broadcast media, public websites and search engines, public registers, and professional directories.
This information includes contact information such as your name, email address and phone number. It also includes, where applicable, your online browsing and usage behavior, social media profile information, age, business contact information, professional affiliations, and other publicly available information. When available, we will also obtain email addresses and limited demographic information where we do not hold a current email address or demographic information for such customer and append this to the customer account.
We process personal data for the purposes set out in this Notice. We collect and process your personal data only where we have legal basis for doing so under applicable data protection laws. The legal basis depends on the Services you use and how you use them. As relevant and permissible under applicable data protection laws, our legal bases for processing include processing of personal data which is (i) necessary for the performance of a contract with you (for example, if you enroll in a promotion); (ii) compliance with a legal obligation (for example, if required by local law for purposes of compliance with prize drawing laws); (iii) pursuant to your consent; and (iv) pursuant to our legitimate interests to run an effective operation and administer the Wynn Services you have requested.
Provision of Services
–
We process personal data about you to operate our Sites and any promotional opportunities for which you have enrolled, including to improve and develop our Services, for fraud prevention purposes, improve user experience, or other legitimate interests.
Marketing and Communications
– We process personal data about you for marketing purposes where we have your consent. Specifically, to inform you of promotions, and periodically send you marketing communications about news, services and events that are relevant to your interests and for related purposes. You can opt-out at any time by contacting us at
privacy@wynnalmarjanisland.com
,
by completed the Wynn web form found
or by following the unsubscribe instructions in the marketing message.
You can change your preferences by contacting us at privacy@wynnalmarjanisland.com.
We process personal data about you obtained via social media based on our legitimate interests. Specifically, to respond to your queries and for analytics purposes to better understand our customers and their preferences.
Analytics and Profiling
– We process personal data about you for our legitimate business interests, including for data analytics purposes and data accuracy, such as linking to or combining information we collect to help maintain the accuracy of your account or profile information and to provide you with a better and more personalized service and offers.
Regulatory and Corporate Compliance– We process personal data about you to carry out appropriate compliance and security checks, as required by applicable law and further to our legitimate business interests, such as when we need to:
Confirm your identity;
Comply with law enforcement, court, and regulatory obligations; and
Otherwise in compliance with law.
Sale, Merger or similar
- We may also disclose your information further to our legitimate business interests to third parties in connection with sale, merger, business transfers or bankruptcy proceedings.
Where you provide personal data to us, in order to fulfill your request or provide the Wynn Services, please note that such data is transferred to and stored in the United States (“US”), where Wynn’s corporate headquarters is located and where our IT systems (including email) are located.Your personal data is also transferred to the third parties set out in the “How we share your information” section of the Notice, which may be located outside of the jurisdiction in which you are located (in most cases in the US). Although the data protection laws of various countries may differ from those in your own country, we take appropriate steps to ensure that your personal data is handled as described in this Notice and in accordance with the law.We transfer your information to third parties located outside the jurisdiction in which you are located where we have adequate measures in place to provide appropriate safeguards.
Wynn uses your information for various purposes, including:
To provide Wynn Services upon your request, and to carry out related business functions to fulfill such requests.
To send you personalized messages, publications, news, and information about events, special offers, promotions and benefits, as well as measure and understand the effectiveness of the content we serve to you and others.
As described in our Cookie Notice.
To improve the Wynn Services and the content of the Sites, to enhance users' experiences when visiting the Sites or using the Wynn Services, and to customize the content and layout of the Sites to each individual user.
To administer the Sites, keep the Sites safe and secure, monitor and analyze our Sites usage and activity trends, to operate and improve our Sites, and for internal operations, to conduct troubleshooting and data analysis, including testing, research, statistical and survey analysis.
Enforce our Sites’ terms and conditions.
To respond to your queries, and to communicate with you about your requests or promotional entries.
For analytics purposes, to optimize your experience on the Site, enhance our marketing, create customer or audience segments, enhance our business and operational efficiency and tailor promotions and offers to your preferences and habits when interacting with us.
To maintain the accuracy of your account or profile information and to provide you with a better and more personalized service.
To carry out appropriate compliance, such as when we need to:
Confirm your identity; or
Comply with law enforcement, court, and regulatory obligations.
You may withdraw your consent for direct marketing communications at any time by contacting us at
by completing the Wynn Resorts Privacy Form found
, by following the unsubscribe instructions in the marketing message, or by logging in to your Wynn Rewards account and updating your communication preferences.
When you receive a commercial (promotional) electronic communication, we provide the choice to opt-out of receiving future messages by following the instructions provided in the message. You can change your preferences by contacting us at privacy@wynnalmarjanisland.com.
You may choose whether to provide your phone number to receive text messages or advertising phone calls from us or our call center agents using an automatic telephone dialing system or an artificial or prerecorded voice. By providing your phone number and express consent, you are choosing to receive such messages until you withdraw your consent. Your consent to receive text messages or pre-recorded calls using an automatic telephone dialing system is not required to make a purchase with Wynn. You may revoke your consent at any time by contacting us at
or by completing the Wynn Resorts Privacy Form found
We retain your personal data for only so long as is necessary to fulfill the purposes described above and in accordance with data retention periods prescribed by applicable laws and regulations. The criteria used to determine our retention periods include:
The duration of our relationship with you and the ongoing provision of Wynn Services to you. Generally, this will be no longer than eight (8) years following your last inquiry or transaction with us, unless legal or regulatory obligation requires a longer period of retention.
Whether there is a legal or regulatory obligation which require us to retain certain records for a specific period of time (such as reporting to gaming and other regulatory authorities).
Whether retention of personal data is legitimate based on statute of limitations, litigation or other regulatory investigations.
We may store your personal data in an aggregated and anonymized format following the retention periods noted above.
We share your personal data only with selected recipients which include the following:
Wynn Group
- We share personal data with any corporate affiliate of the Wynn Group for the purposes described in this Notice such as providing the Wynn Services (e.g. when you book travel with us, we will share your personal data with our affiliated companies, Wynn Las Vegas, LLC and Wynn MA, LLC, the operators of our resorts), facilitating the Wynn Rewards program, to personalize an exceptional customer experience across the Wynn Sites and Services, and to fulfill your requests.
Venue Partners
– We may disclose your personal data to our venue and building partners, and our fulfillment partners assisting with delivery of goods or services to you including, without limitation, any third parties which will be operating restaurants, retail outlets, or other venues in connection with our premises or services, and partners assisting with carrying out and fulfilling our promotional opportunities (“Venue Partners”). Use of your personal data by such Venue Partners for other purposes will be subject to the privacy notice of such Venue Partners.
Marketing Partners
- We share aggregated or de-identified information with our marketing partners to provide certain services or offers and to enhance your experience at Wynn. This information cannot reasonably be used to identify you.
Service Providers
- We disclose your personal data to vendors, consultants and other service providers such as marketing companies, email service providers, advertising networks and advertisers, information technology services, location services providers, and those who need access to such information to provide services on our behalf. These companies are prohibited from retaining, using, or disclosing your personal data except as necessary to provide the services on our behalf.
Analytics and Search Engine Providers
- We share personal data with these providers to assist us in the improvement and optimization of our guest records, Sites and Wynn Services. For more information please see our
Cookie Notice
Compliance and regulatory purposes - We share your personal data with law enforcement agencies, public authorities or other third parties if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
Comply with a legal obligation, process or request, such as a subpoena, court order, search warrant or other valid legal process, or to comply with legal, administrative, or regulatory requirements of any governmental authorities, including gaming regulators, tax authorities, and law enforcement authorities;
Enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;
Detect, prevent or otherwise address security, fraud or technical issues; or
Protect the rights, property or safety of the Wynn Group, or any of its corporate affiliates or workforce members, our users and guests, a third party or the public as required or permitted by law (including without limitation, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction such as requesting and sharing your information with credit bureaus), which may be exercised in our sole discretion.
Sale or Merger- We will also disclose your information to third parties in connection with business transfers or bankruptcy proceedings, as permitted by law:
In the event we sell any business or assets, in which case we will disclose your data to the buyer of such business or assets;
If Wynn or substantially all Wynn assets are acquired by a third party, in which case information held by us about our users will be one of the transferred assets.
Other than to the extent ordered by a court of competent jurisdiction, the use and disclosure of all transferred user information will be subject to this Notice. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy notice adopted by the successor entity.
We use cookies, pixel tags, web beacons and other similar technologies to collect information about your browsing activities over time and across different websites or online services following your use of Wynn Services or Sites. These technologies allow us to recognize your preference information, remember you and facilitate effective site administration. We use the information we collect to enhance your visit to our various Sites and to provide you with information and ads tailored to your needs. For more information about how we use cookies and to learn how to manage cookies and other tracking technologies related to interest-based advertising, please see our Cookie Notice.
We take appropriate technical and organizational measures to safeguard your personal data against loss, theft and unauthorized use, access or modification. We maintain information security policies, routinely test our security controls through internal and external audits, and maintain compliance with the Payment Card Industry Data Security Standard (“PCI DSS”) and other applicable regulatory compliance requirements. We also require third party service providers acting on our behalf or with whom we share your information to provide security measures in accordance with industry standards. Although we do our best to protect your personal data, we cannot guarantee the security of the information stored or handled by Wynn or its authorized service providers. The transmission of information via the internet or email is not completely secure and any transmission is at your own risk. For your own online security, please do not send payment card numbers or any other confidential personal data to us via email.
We do not knowingly or intentionally collect any personally identifiable information from, or market to, individuals under the age of majority in the jurisdiction where you are located. Pursuant to applicable laws, persons under the age of majority are not permitted to gamble at our properties or loiter in casino areas. Our online services are not intended for persons under the age of majority. Persons under the age of majority are not allowed to use our online services in any fashion, so the provisions of any laws protecting the interests of minors (e.g. the Children’s Online Privacy Protection Act) do not apply to Wynn online services. If you learn that a child under the age of majority has provided us with personal information contrary to these rules, please contact us at the address listed in the “Contact Us” section below.
You have various rights in relation to the personal data that we hold about you. These rights may (depending on where you are located) include:Right of access - You have the right to ask us to access the personal data we hold about you and be provided with certain information about how we use your personal data and who we share it with. Right to data portability - In certain circumstances, you have the right to ask us for a copy of your data in a structured, machine readable format and to ask us to share (port) this information to another entity.Right to rectification - You have the right to ask us to correct your personal data where it is inaccurate or incomplete and we endeavour to do so without undue delay.Right to erasure - In certain circumstances, you have the right to ask us to delete the personal data we hold about you.Right to restriction processing - In certain circumstances, you have the right to ask us to restrict (stop any active) processing of your personal data.Right not to be subject to automated decision making - In certain circumstances, you have the right to object to decisions issued with respect to automated processing that have legal consequences or seriously affect you, including profiling.Right to withdraw consent - You have the right to withdraw your consent to our processing of your personal data at any time.Right to complain - You have the right to lodge a complaint with the data protection regulator and or the General Commercial Gaming Regulatory Authority (GCGRA) if you think that any of your rights have been infringed by us. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to address any grievance directly to the relevant data protection regulator.To exercise any of these rights above, please contact us using the information in the Contact Us section below.
Certain third-party services, websites, or applications you use, or navigate to and from our Sites may have separate user terms and privacy policies that are independent of this Notice. This includes, for example, websites owned and operated by our customers or partners. We are not responsible for the privacy practices of these third-party services or applications. We recommend carefully reviewing the user terms and privacy statement of each third-party service, website, and/or application prior to use.
We may change this Notice from time to time to reflect updates to the information that we collect from you, how we use that information and how we share that information with third parties. You can determine when this Notice was last revised by referring to the “Effective Date” of this Notice. In some cases, we may provide you with additional notice of our privacy practices (such as adding a statement to the homepages of our Site or sending you an email notification). We encourage you to review the Notice whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.
To submit questions regarding this Notice, to exercise your rights as a data subject, or updating or requesting changes to your information, please contact our Privacy Team (see details below). Email us at: privacy@wynnalmarjanisland.comComplete the form located hereWrite to our U.S. offices at: Privacy TeamWynn Resorts3131 Las Vegas Blvd. SouthLas Vegas, NV 89109Attn: Legal DepartmentContact us at our UAE offices at:Privacy TeamWynn Al Marjan Island Operations OfficeRAKEZ Horizon Business Business Hub - 4th Floor Sheikh Mohamed Bin Salem RdRas Al Khaimah, United Arab EmiratesAttn: Legal DepartmentIf you are an individual based in the EEA or UK, please see Appendix B for additional means of contact.
The terms of this Appendix apply where you are a resident of certain U.S. states that provide privacy rights to their residents and sets out the rights you have with respect to the processing of your personal information, pursuant to applicable data privacy laws and implementing regulations , and other applicable laws. This Appendix controls to the extent it conflicts with any provision in the main body of the Notice.For questions specifically about this Privacy Notice, or our use of your personal information, cookies or similar technologies, please contact our Privacy Team by email at privacy@wynnalmarjanisland.com.How We Collect, Use and Share Personal InformationWe collect and share, and over the last 12 months, we have collected and shared, the following personal information:
Identifiers, including name, email and/or physical address, telephone number, vehicle information, date of birth, phone number, other guest names, IP address. We collect this information from you directly, automatically from your browser or device, or from other companies. We use this information for the purposes described in Section 3. We share this information with our corporate affiliates; marketing partners; service providers; analytics and search engine providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Commercial information including payment information, and information associated with applications for a line of credit, advance, or other financial services. We collect this information from you directly or from other companies. We use this information for the purposes described in Section 3. We share this information with our corporate affiliates; marketing partners; service providers; analytics and search engine providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Internet or other electronic network activity information including browser type and version; time zone setting; browser plug-in types and versions; operating system and platform; website visit information; products you viewed or searched for; page response times, download errors, length of visits to certain pages’ page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; social media profile information; information provided in surveys. We collect this information automatically from your browser or device, or from other companies. We use this information for the purposes described in Section 3. We share this information with our corporate affiliates; marketing partners; service providers; analytics and search engine providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Geolocation data, including location within the properties; and approximate location derived from IP address. We collect this information automatically from your browser or device or from your key card. We use this information for the purposes described in Section 3. We share this information with our corporate affiliates; marketing partners; service providers; analytics and search engine providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Audio, electronic, visual, thermal, olfactory or similar information, including images and audio recordings of guests and visitors in public areas or as otherwise permitted by law; and audio recordings of calls placed to the concierge or customer service. We collect this information from closed circuit television, from your browser or device, or from other companies. We use this information for the purposes described in Section 3. We share this information with our corporate affiliates; service providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Information that may be considered "sensitive", including:
Government identifiers, including driver’s license or passport number. We collect this information from you directly. We share this information with our corporate affiliates; service providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Account access credentials, including your account log-in and password. We collect this information from you directly. We share this information with our corporate affiliates; service providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
Precise geolocation data. We collect this information automatically from your browser or device (if you activate / allow this functionality). We share this information with our corporate affiliates; service providers; regulators, judicial authorities and law enforcement agencies; and entities that acquire all or substantially all of our business or assets.
We use and disclose "sensitive" personal information with your specific consent when required, or as otherwise permitted by applicable law, including the CCPA. Sales and Sharing of Personal InformationOver the past 12 months, we and our third-party partners have used cookies and other tracking technologies on our Sites and Wynn Services to serve targeted advertisements about our products when you visit other websites and applications. Although we do not sell personal information for monetary consideration, the collection and disclosure of information for these purposes may be considered a “sale” or “sharing” of information under CCPA. According to the CCPA, we therefore sell or share (and have sold or shared over the past 12 months), identifiers, commercial information, Internet or other electronic network activity and geolocation data for these purposes to online advertising services and marketing partners. We do not have actual knowledge that we sell or share personal information of minors under 16 years old.We offer controls and options related to information collected via cookies and other tracking technologies. You can exercise such controls and opt-out of interest-based advertising by clicking here. Data Subject RightsYou may have certain rights in relation to the personal information we hold about you. However, these rights are not absolute and are subject to certain exceptions. Please note that we require you to verify your identity and state of residency before we respond to any of your requests, and may require you to provide information such as your government issued ID. You may have the right to:
Request that we confirm whether we process information about you and give you access to that information in a portable and, to the extent technically feasible, readily usable format. If you are a California resident, you may request that we disclose to you free of charge the following information:
the categories of personal information about you that we collected.
the categories of sources from which the personal information was collected.
the purpose for collecting personal information about you.
the categories of third parties to whom we disclosed, sold or shared personal information about you and the categories of personal information that was disclosed, sold or shared (if applicable) and the purpose for disclosing, selling or sharing the personal information about you.
the specific pieces of personal information we collected about you.
Request we delete personal information we collected about you.
Request that we correct inaccurate information we maintain about you.
Request that we limit the use and disclosure of sensitive personal information collected about you.
Opt-out of selling, sharing and targeted advertising.
Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or deny goods or services to you when you exercise your rights.
Exercising your RightsTo exercise your right to access/know, delete or correct, please contact us at privacy@wynnalmarjanisland.com, complete the Wynn Resorts Privacy Webform found here, or call Wynn at 1-888-320-7123. You can also log in to your account to see certain information we hold about you and to update your account information. If you would like to designate an authorized agent to make a request on your behalf, please provide Wynn a copy of documentation establishing the authority of the agent (which may include without limitation, a signed letter of authority, power of attorney documents, or similar legal authorization), and verify that you are the individual about which the request is being submitted. To exercise your right to opt out of selling and sharing, please click on the “Do Not Sell or Share My Personal Information” link in the footer of our Sites or use this form. To opt out of certain targeted advertising, please click on the “Do Not Sell or Share My Personal Information” link in the footer of our Sites or follow the instructions set out in our Cookie Notice. Please note that the rights described above are limited, for example, where fulfilling your request would adversely affect other individuals or company trade secrets or intellectual property, or where we are not required by law to comply with the request. You may have the right to appeal our decision regarding a request by contacting us at privacy@wynnalmarjanisland.com.How Long We Retain Your InformationWe retain your information for as long as needed to fulfill our legitimate business purposes outlined in this Notice, support our business operations, develop our Services, resolve disputes, enforce our rights, and as required by applicable laws and regulations. The criteria used to determine our retention periods include:
The duration of our relationship with you and the ongoing provision of Wynn Services to you (for example as long as you have a Wynn Rewards account with us).
Whether retention of personal information is legitimate based on statute of limitations, litigation or other regulatory investigations.
We may store your information in an aggregated and anonymized format following the retention periods noted above.
The terms of this Appendix applies where you are an individual based in the EEA or UK and sets out the rights you have with respect to the processing of your personal information, pursuant to the General Data Protection Regulation (“GDPR”) and other applicable laws. This Appendix controls to the extent it conflicts with any provision in the main body of the Notice.Data ControllerOur representative in the EEA and UK is DPR Group. To contact us about any queries you may have about this Notice or your rights, please see the address listed in the “Contact Us” section above or through our representative at: For the UK:DPR Group107-111 Gleet StreetLondon, EC4A2ABUnited Kingdom For all other EEA locations:DPR GroupTower Business Centre2nd FloorTower Street, SwatarBKR4013, MaltaPLEASE NOTE: when mailing inquiries, mark your letters for 'DPR Group' and not 'Wynn Resorts Group', or your inquiry may not us. In your correspondence, please refer clearly to Wynn Resorts Group.Purposes and Legal Bases for ProcessingWe process personal information for the purposes set out in this Notice. We collect and process your personal information only where we have legal basis for doing so under applicable data protection laws. The legal basis depends on the Services you use and how you use them. Our legal bases for processing include processing of personal information which is (i) necessary for the performance of a contract with you; (ii) compliance with a legal obligation; (iii) pursuant to your consent; and (iv) pursuant to our legitimate interests to run an effective operation and administer the Wynn Services you have requested.
Wynn Rewards Loyalty Program -
We process personal information about you to fulfill our contractual obligations to you and to further our legitimate business interests. Specifically, to facilitate membership to our loyalty programs, provide you with access to member-only rates and promotions and allow you to manage your information and communications preferences. The terms and data practices associated with the Wynn Rewards program are available here.
Hotel Reservations
- We process personal information about you to fulfill our contractual obligations to you and to further our legitimate business interests. Specifically, to process reservations for hotel rooms.
Hotel Check-in and Stay
- We process personal information about you to operate our business, including to improve and develop our hotel operations, for fraud prevention purposes, improve user experience or other legitimate interests.
Group Events and Meetings
- We process personal information about you to fulfill our contractual obligations to you and to further our legitimate business interests. Specifically, to provide you with access to use our meeting and convention space and facilitate reservations for group events, meetings or weddings.
- We process personal information about you to operate our business, including to improve and develop our Services and amenities, for fraud prevention purposes, improve user experience or other legitimate interests.
Wynn Concierge and Customer Service
- We process personal information about you to further our legitimate business interests. Specifically, to respond to your comments, questions, requests, and communicate with you to provide customer service through our call center or social media channels.
- We process personal information about you for marketing purposes where we have your consent. Specifically, to inform you of promotions, and periodically send you marketing communications about services and events that are relevant to your interests and for related purposes. You can opt-out at any time by contacting us at
, completing the Wynn Resorts Privacy Webform found here, by following the unsubscribe instructions in the marketing message, or by logging in to your Wynn Rewards account here and updating your communication preferences. If you do not have an account you can manage your email preferences at any time here. For push notifications within our mobile application, you can manage your push notification preferences through the respective device and mobile application settings.
- We process personal information about you obtained via social media based on our legitimate interests. Specifically, to respond to your queries and for analytics purposes to better understand our customers and their preferences.
Surveys
- We process personal information about you to further our legitimate business interests. Specifically, to conduct statistical analysis, research and development, customer surveys and customer profiling.
- We process personal information about you for our legitimate business interests, including for data analytics purposes and data accuracy, such as linking to or combining information we collect to help maintain the accuracy of your account or profile information and to provide you with a better and more personalized service and offers.
Regulatory and Corporate Compliance - We process personal information about you to carry out appropriate compliance, security and/or financial checks, further to our legitimate business interests such as when we need to:
Confirm your identity.
Make a payment to you or receive payment from you.
Comply with law enforcement, court, tax authorities and regulatory obligations.
- We We may also disclose your information further to our legitimate business interests to third parties in connection with sale, merger, business transfers or bankruptcy proceedings.
Data Subject RightsWhere the GDPR applies, you have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances as set out below. We also set out how to exercise those rights. Please note that we require you to verify your identity before we respond to any of your requests. The GDPR provides the following rights:
Right to Access
You have the right to ask us to access the personal information we hold about you and be provided with certain information about how we use your personal information and who we share it with.
Right to Rectification
You have the right to ask us to correct your personal information where it is inaccurate or incomplete and we endeavour to do so without undue delay.
Right to Data Portability
In certain circumstances, you have the right to ask us for a copy of your data in a structured, machine readable format and to ask us to share (port) this information to another entity.
Right to Erasure
In certain circumstances, you have the right to ask us to delete the personal information we hold about you:
Where you believe that it is no longer necessary for us to hold your personal information.
Where we are processing your personal information on the basis of legitimate interests and you object to such processing and we cannot demonstrate an overriding legitimate ground for the processing.
Where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information.
Where you believe the personal information we hold about you is being unlawfully processed by us.
Right to Restriction of Processing
In certain circumstances, you have the right to ask us to restrict (stop any active) processing of your personal information:
Where you believe the personal information we hold about you is inaccurate and while we verify accuracy.
Where we want to erase your personal information as the processing is unlawful, but you want us to continue to store it.
Where we no longer need your personal information for the purposes of our processing, but you require us to retain the data for the establishment, exercise or defence of legal claims.
Where you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.
Right to Object
You can object to our processing of your personal information based on our legitimate interests. We will no longer process your personal information unless we can demonstrate an overriding legitimate ground.
Objection to Marketing and Profiling
At any time you have the right to object to our processing of personal information about you in order to send you promotions and special offers and other marketing, including where we build profiles for such purposes and we will stop processing the data for that purpose.
Withdrawal of Consent
Where you have provided your consent for us to process your personal information, you can withdraw your consent at any time by emailing privacy@wynnalmarjanisland.com or by completing the Wynn resorts Privacy Form found here. Exercising your RightsTo exercise any of these rights above, please contact us at privacy@wynnalmarjanisland.com or by completing the Wynn resorts Privacy Form found here. Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or company trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your personal information.ComplaintsWe encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to address any grievance directly to the relevant Supervisory Authority.How Long We Retain Your Information We retain your information for as long as needed to fulfill our legitimate business purposes outlined in this Notice, support our business operations, develop our Services, resolve disputes, enforce our rights, and as required by applicable laws and regulations. The criteria used to determine our retention periods include:
I understand that I may withdraw my consent at any time by clicking the unsubscribe link in any of our emails. I also understand that I can ask Wynn to update or delete my data any time by contacting the privacy team at privacy@wynnalmarjanisland.com.
